Step 2: Create your hap Account
To complete Step 2 of your application you will need to provide the following information:
- National Insurance number Please make sure you have it in the correct format: (LLNNNNNNL)
- If you reside in the Republic of Ireland, please make sure your PPS number format is correct: (NNNNNNNL)
- Home address.
- Head shot of yourself - Under 2mb, we recommend using a photo taken from social media as these images are normally already sized under 2mb (this is so we know that we have the correct person when you arrive on site)
- CV (This is not required at this stage as you will have a chance in Step 3 to expand on your work experience and skills)
If you are facing any errors at this stage please try the following tips:
If the photo you are trying to use is too large: The easiest way to get it to the correct size is to screenshot a photo from social media (Facebook works perfectly). These platforms convert your photo to the correct size automatically.
If the file is still too large to be submitted: Upload your headshot and other details without your CV, you can add it at a later stage.
National Insurance number (NIN) is in the incorrect format: The correct format is, LLNNNNNNL, no spaces. If your NI does not meet the format then please check this is not a temporary NIN. In order to work for hap Solutions you will need your permanent NIN. Please contact HMRC to obtain this.
L = Letter
N = Number
If the National Insurance Number is still not accepted it is possible you have already created a hap account and entered your National Insurance Number before. Please try to login to your original hap account (possibly with an old email).