ACT (Action Counters Terrorism) Awareness is a national scheme to protect buildings, business areas and their surrounding neighbourhoods from the threat of terrorism.
It is required before you are accepted onto any stewarding shifts with hap Solutions.
It is a short, free, online course.
How to complete the course
ACT Awareness Training is hosted by a third party, Highfield E Learning.
If you need further assistance, please contact them directly by emailing: info@highfieldelearning.com.
1. Please click here to complete your ACT Awareness training 🔗
2. When the below screen shows, select 'Start new training session'.
3. Select that you are learning as an individual, NOT as part of a 'registered org'. There is no need for the company pin code, as you are learning as an individual.
4. This screen will then appear. Please answer the questions as shown below - YOU MUST CHANGE THE LOCATION TO YOUR OWN LOCATION! You can then proceed to the next step by pressing 'Start new training session' again.
5. Work through each module carefully, ensuring you answer all questions in each section. After you complete a module, the below screen will appear - this means you can exit the module and move onto the next.
6. When you are finished, the below screen will show with all icons highlighted in green. Click on 'Download certificate' in the top right.
7. This screen will appear. Please enter your FULL NAME as it is on your hap account and press 'Download'.
8. Your certificate will look like this. Please save it somewhere safe, and send it over to us by using the 'Submit a Request' link below.
Please note that successful completion of this is not confirmation of work. While we have assignments available across the UK and Ireland, positions are limited and assignments can not be guaranteed.